SHIPPING & RETURNS

SHIPPING & RETURNS

COVID-19 UPDATE: Australia Post has been experiencing some delays in these uncertain times, but are doing their best to ship your orders to you in time. We thank you for your patience!

FREE Shipping 

  • FREE EXPRESS SHIPPING with every order valued over $150
  • OR Standard Shipping for $8.95 for orders valued under $150 

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STANDARD SHIPPING

Cost: $8.95 OR Free if order value over $150 (excl. International Shipping*)

Delivery Time: Australian Standard Shipping is estimated 1-2 business days for dispatch, 1-5 business days (rural area: 3-14 business days) for transit. 

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EXPRESS SHIPPING 

Cost: $14.95 OR Free if order value over $150

Delivery Time: Australian Express Shipping is estimated 1 business day for dispatch, 1-3 business days for transit to Metropolitan areas or up to 5 business days for remote areas. 

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*INTERNATIONAL SHIPPING

Cost: Calculated at checkout by Australia Post.

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Delivery Process:

We ship orders between Monday – Friday, during office hours. We are closed on public holidays. We aim to send our your orders as fast as possible. Occasionally there are slight delays, for example when we have released new collections. We do appreciate your patience. Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services. Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.

Please Contact sales@FNQHooked.com.au or scan the QR code listed below.

Return Shipping Location -

 
Australia Post

P.O BOX 14 

Smithfield Shopping Centre,

150 Captain Cook Hwy, Smithfield QLD 4878

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